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SuiteCRM

Enterprise-grade OSS CRM (SugarCRM fork)

provisional — pending verificationAGPL-3.0self-hostable

Arete score

3.8 / 5

Autonomy5

Return4

Efficiency2

Transparency4

ἀρετή “AH-reh-tay” — excellence: a thing being good at what it’s for. Mean of the four principle scores. How we score →

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~ Provisional — seeded estimate by a human researcher; full rubric pass pending. Working notes ↓

Why it's listed

SuiteCRM is listed in crm for small business because it competes on utility: enterprise-grade oss crm (sugarcrm fork). Its funding model is disclosed on the listing. Licensed AGPL-3.0; pricing: free (ce) / hosted & support. It's on the heavier side for its category — we score that honestly and say so. This entry is provisional — the scores are seeded estimates pending our full manual rubric pass, and the verification date will appear here once complete.

Facts

License: AGPL-3.0
Pricing: Free (CE) / hosted & support
Funding model: Commercial OSS (SalesAgility)
Self-hostable: Yes — deploy difficulty: hard
Replaces: Salesforce
Verification: Provisional — scores are seeded estimates pending manual verification

Evidence notes

PHP; heavy

Recorded during the rubric pass — every score must carry evidence a stranger could re-check.

Also in crm for small business

EspoCRM (4.3) — Full-featured self-hosted CRM without per-seat rent
Monica (4.3) — Personal CRM for remembering the humans
Twenty (4.0) — Modern open-source CRM (Salesforce alternative)

Spotted a problem — trackers added, dark patterns, abandonment? Report a violation. Scores change when evidence does.