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Customer support & helpdesk.

Shared inboxes, ticketing, and live chat priced by your labor, not per resolved conversation. Alternatives to Intercom and Zendesk that you can self-host.

Shelf average

3.9

2 of max 7 listed · Ranked by Arete · No paid placement

ZammadProvisional

Helpdesk & ticketing done right

Bootstrapped OSS company · Free (CE) / paid cloud

Autonomy5

Return4

Efficiency2

Transparency5

4.0
/5

ChatwootProvisional

Open customer engagement (Intercom alternative)

VC-backed OSS · Free (CE) / paid cloud

Autonomy4

Return4

Efficiency3

Transparency4

3.8
/5

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