Home › Business & finance › CRM for small business

CRM for small business.

CRMs are where the ad-tax runs hottest — incumbents spend as much acquiring you as serving you, then charge per seat forever. We list CRMs you can own outright, where your customer data lives on your infrastructure.

Shelf average

4.1

4 of max 7 listed · Ranked by Arete · No paid placement

EspoCRMProvisional

Full-featured self-hosted CRM without per-seat rent

Bootstrapped OSS · Free (CE) / paid cloud & extensions

Autonomy5

Return4

Efficiency3

Transparency5

4.3
/5

MonicaProvisional

Personal CRM for remembering the humans

Indie OSS · Free (CE) / paid cloud

Autonomy5

Return4

Efficiency3

Transparency5

4.3
/5

TwentyProvisional

Modern open-source CRM (Salesforce alternative)

VC-backed OSS (YC) · Free (CE) / paid cloud

Autonomy5

Return4

Efficiency3

Transparency4

4.0
/5

SuiteCRMProvisional

Enterprise-grade OSS CRM (SugarCRM fork)

Commercial OSS (SalesAgility) · Free (CE) / hosted & support

Autonomy5

Return4

Efficiency2

Transparency4

3.8
/5

Think something belongs here? Submit it; it has to displace an incumbent. See the manifesto for how we rank.